Through a handful of successful marketing campaigns, Keflavik International Airport has strengthened its customer relations, resulting in an increase in positive activity on its social media outlets, online and from customers passing through the terminal.
The airport in Iceland has implemented successful campaigns such as sweepstakes, online games, competitions with prizes to be won, and most recently a travel raffle. Prior to the implementation of these campaigns, KEF was already well-known for its passenger satisfaction. Baggage delivery and terminal facilities have also been highly commended by passengers, with particular reference to the duty free shopping area. Read more
